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Delivery
The delivery cost is calculated when "add to cart" is selected.
Typical costs for UK Mainland are Between £19.00 - £49.00 and are calculated by area , weight and per order.
Warehouses
We have over 6,000 sq ft of warehouses and hold many of our most popular ranges in stock.
Delivery for ex stock items are normally 7 – 28 days.
Non Ex Stock items will be despatched within 6 -8 weeks.
“Making it happen”
Upon receipt of your order, our administration staff will send you an acceptance confirmation of your order and approximate lead time.
When your order leaves our warehouse we will contact you via phone or email.
Once the order has been received at the delivery depot for your area you will be contacted once again within one week to arrange a suitable delivery date.
We have dedicated delivery teams who have been working with us for many years and take pride in what they do.
Access/Measuring.
It is the customer's responsibility to ensure that all ordered goods fit into the home and that there is no restricted access. Please check all items on delivery, before signing for them. In the unlikely event of your item arriving damaged, please telephone us straight away - whilst the delivery driver is with you - so the item can be returned immediately and a replacement arranged.
Delivery to your Room of choice
Larger items such as Sofas, Beds, Chests of drawers and Armoires are delivered to the room of your choice. Items such as Bedside tables, chairs and smaller decorative accents are delivered to the door only.
White Glove Service
We also offer a White Glove service whereby the items will unpacked, packaging removed to be recycled and furniture assembled.
Please select this service at the time of ordering your product.
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